Terms & Conditions

Last Updated: July 2026

Welcome to Puff It. By accessing or using our website, you agree to these Terms & Conditions. Please read them carefully before placing an order.

Acceptance of Terms

By using this website, you confirm that you have read, understood and agreed to these Terms & Conditions, along with our Privacy Policy, Shipping Policy and Refund Policy.

Legal Age Requirement

Puff It sells age-restricted vape products.

By placing an order, you confirm that you meet the legal age requirement applicable in your province or territory. We reserve the right to request age verification before processing or shipping any order.

Orders may be cancelled if age verification cannot be completed successfully.

Product Information

We strive to provide accurate product descriptions, images and pricing. However, occasional errors may occur. Puff It reserves the right to correct errors, update information or cancel orders if inaccurate information has been displayed.

Pricing & Payments

All prices displayed on our website are shown in Canadian Dollars (CAD), unless otherwise stated.

Payments are processed securely through trusted third-party payment providers. Puff It does not store complete payment card information.

Order Acceptance

Submitting an order does not guarantee acceptance.

We reserve the right to refuse, cancel or limit any order for reasons including:

* Suspected fraud
* Pricing errors
* Product availability
* Failed payment authorization
* Age verification requirements

Shipping

Shipping times are estimates only and may vary depending on carrier performance, weather conditions and destination.

Please review our Shipping Policy for additional information.

Returns & Refunds

Returns and refunds are governed by our Refund Policy.

Due to the nature of vape products, opened or used products may not qualify for returns unless required by applicable law or received damaged or defective.

Intellectual Property

All website content, including text, graphics, images, logos, product descriptions, designs and other materials, is the property of Puff It or its licensors and may not be copied, reproduced or distributed without written permission.

Limitation of Liability

To the maximum extent permitted by law, Puff It shall not be liable for any indirect, incidental, special or consequential damages arising from the use of our website, products or services.

External Links

Our website may contain links to third-party websites. Puff It is not responsible for the content, security or privacy practices of external websites.

Website Availability

We aim to keep our website available at all times; however, we cannot guarantee uninterrupted access. Maintenance, technical issues or circumstances beyond our control may temporarily affect website availability.

Changes to These Terms

Puff It reserves the right to update these Terms & Conditions at any time without prior notice. Continued use of the website after changes are posted constitutes acceptance of the updated Terms.

Governing Law

These Terms & Conditions are governed by the applicable laws of Canada and the province in which Puff It operates, without regard to conflict of law principles.

If you have any questions regarding these Terms & Conditions, please contact our customer support team.